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jhebert568
Community Member

My nest thermost works on ac but when i switch it to heat it will start and then shut off for about 5 min and will not stay running at all but when i put it back on to ac works great please HELP i payed alot for this thing and i have problems walking war wounds thank you to anyone that can help me figure this out

4 REPLIES 4

DragonEye
Community Member

Do you have a C wire? Or could you take a photo or draw the wiring?

Jhonleanmel
Community Specialist
Community Specialist

Hey folks,

 

@DragonEye, appreciate your helpful responses.
@jhebert568, chiming in to ensure everything is good here. To help us get a better picture of what's happening, do you mind sharing a photo of your current wiring from your Nest Thermostat?

 

Best,

Mel

Markjosephp
Community Specialist
Community Specialist

Hi there,

 

Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

 

Thanks,

Mark

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

We just want to check if you have seen our response posted above as we will be locking this thread within 24 hours.

 

Thanks,

Mark