wiring configuration

[edisto]

White wire is on is Aux/E. Is this considered Aux or E? Configuration tool list them separately but when I check both I get a Incompatibility response

[Patrick_Caezza]

Post a picture of the current thermostat's wiring here.

[aatienza]

Hey edisto,

I'd like to jump in here and check if you've seen Patrick_Caezza's response. Let us know if you need more help by replying to this thread.
 

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie