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Assistant goes off on all devices

fidorulz
Community Member

I just got the nest Wi-Fi dual pack and have an Android phone at home. Google assistant is set up. My issue is when we say the Google Keyword not only does the nest Wi-Fi assistant go off but my phone as well I checked all the different forums and help articles and make sure my home app is up-to-date and linked with my account but the issue remains. Is there any way for only the Hub to go off when I'm at home instead of setting off my phone as well? All devices are connected to the same Wi-Fi under the same account

3 REPLIES 3

fidorulz
Community Member

So I thought it was fixed cause my phones stopped getting triggered by hey google

But after leaving my home and trying to use it somehow seems like assistant hey google on my phones was turned off somehow

 

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

frances
Community Specialist
Community Specialist

Hello fidorulz,

 

Thanks for reaching out and sending an update!

 

I just wanted to double check, has your issue been resolved? Please let me know, I look forward to your response!