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B550CH Chamberlain garage door opener VS Google nest WIFI 5 with 2 points

RammFanX
Community Member

Good morning Folks!

 

You are the last ones before I throw the towel!

 

I have 2 B550CH Chamberlain units that cannot connect to my home wifi network.

 

Changed my wifi network 3 times (leased router from my ISP - I tried and expander, moving my router and now I have a Google nest wifi mesh in the garage). So the signal is strong enough. And I've installed the last version of MyQ on Android.

 

Everytime, I go through the same connexion procedure and the units see my home network. The led turns blue, blinks then stops blinking... Stays blue then turns out black. And everything drops.

 

Because the exact same situation happened with each Network (router, expander and mesh network) I think there might be an issue with the unit... But both units have the same issues... I'm puzzled, it's the least I can say.

 

I was offered these solutions:

 

Recommended Router Settings for the myQ Wi-Fi Products

 

This one is interesting is it mentions that I need to :

RammFanX_0-1664708656272.png

 

How to Factory Reset a Wi-Fi Garage Door Opener

 

It is just not going through... both units... with every network I've tried... so I can't find the problem!

 

Cheers guys!

 

RammfanX

2 Recommended AnswerS

RammFanX
Community Member

Oh... Haha!

 

I removed any accents or weird characters from the SSID and it worked out well!

 

I'm closing this saga!

 

Thanks!

 

 

View Recommended Answer in original post

Jeff
Community Specialist
Community Specialist

Hi RammFanX,

 

I'm happy to hear that you got things worked out and I appreciate you letting us know what the fix was! As you've found the answer here, I just wanted to check in to see if there was anything else you might need before I mark this as resolved. If so, just let me know.

 

Thanks,

Jeff

View Recommended Answer in original post

6 REPLIES 6

olavrb
Platinum Product Expert
Platinum Product Expert

Maybe what worked for these guys works for you:


I don't work for Google. I'm here to help and learn more.

RammFanX
Community Member

Hey olavrb,

This may look like a silly question, but what does an AP stand for?

English is not my first language.

 

Thanks!

olavrb
Platinum Product Expert
Platinum Product Expert

AP = Access point. 🙂 A device that broadcasts Wi-Fi.


I don't work for Google. I'm here to help and learn more.

RammFanX
Community Member

Oh... Haha!

 

I removed any accents or weird characters from the SSID and it worked out well!

 

I'm closing this saga!

 

Thanks!

 

 

Jeff
Community Specialist
Community Specialist

Hi RammFanX,

 

I'm happy to hear that you got things worked out and I appreciate you letting us know what the fix was! As you've found the answer here, I just wanted to check in to see if there was anything else you might need before I mark this as resolved. If so, just let me know.

 

Thanks,

Jeff

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone.

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,
Mel