Broken Nest Wifi

[Mewikime]

I have a Google gj2cq wifi puck that I bought on January 18 2024. One of them has come apart in the middle where the light ring is and won't clip back together. How do I get it warranty exchanged?

[cifuentesj]

Hi @Mewikime,

 

I'm sorry to hear about the situation you're experiencing with your Google Nest wifi. To assist you better, you can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username.

Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Best regards,

Jeremy

[aperezdeleon]

Hello again Mewikime, 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

If you have any other questions feel free to let us know as well.

Regards,

Angel.