cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

C by GE smart blbs lose conn w mini spkr many times a day thus modem & wifi router must be rebooted.

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: TR Thompson 

Tired of rebooting wifi rtr & cable modem so c by ge bulbs will work. This happens 3-8 times per day & I need help.

2 REPLIES 2

BJBosche
Community Member

I believe I have found the answer. Factory reset all of the bulbs and devices THEN reconnect them to your system using the Cync app (the native app for the C by GE bulbs). Make sure they are connecting via WiFi, NOT Bluetooth. After connecting each device, transfer the control to the Google Home app. I did this 2 weeks ago and have only had 1 issue when the Cync servers were being updated (about 30 minutes). I didn't need to do anything then to restore functionality.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS