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C by GE smart blbs lose conn w mini spkr many times a day thus modem & wifi router must be rebooted.

Community Specialist
Community Specialist

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Original Poster: TR Thompson 

Tired of rebooting wifi rtr & cable modem so c by ge bulbs will work. This happens 3-8 times per day & I need help.


Community Member

I believe I have found the answer. Factory reset all of the bulbs and devices THEN reconnect them to your system using the Cync app (the native app for the C by GE bulbs). Make sure they are connecting via WiFi, NOT Bluetooth. After connecting each device, transfer the control to the Google Home app. I did this 2 weeks ago and have only had 1 issue when the Cync servers were being updated (about 30 minutes). I didn't need to do anything then to restore functionality.

Community Specialist
Community Specialist

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS