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Can’t connect

Cc001
Community Member

Yesterday we lost our internet due to storms. Today internet is back online, modem is connected but our google nest routers will not connect to the modem and therefore we cannot access the internet. I would appreciate some help. 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Here is a thread from 2021 with a lot of replies, maybe it can give you some tips:


I don't work for Google.

LovelyM
Community Specialist
Community Specialist

Hello everyone,

@olavrb, I appreciate you trying to help here.

@Cc001, thanks for posting. I wanted to see if you are still in need of any help. Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further.

Regards, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi Cc001,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.

Regards,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Cc001,

I'm checking in to make sure that you've seen my responses. Please let me know if you have additional questions or concerns before I close this thread within the next 24 hours. 

Sincerely, 
Lovely