07-16-2022 07:32 AM
Certain websites will not load across my home network. There are some big-name company pages that won't load, but there are also local companies that won't load up either. I originally thought that it was just the computer, then I tried a different PC. Then I tried a phone, still nothing. I then thought maybe it's my browser, tried chrome, safari, and firefox, still absolutely not working. I then disconnected from Wifi and used my 5G hotspot from my phone, and it worked. So I have learned that these pages such as Netflix, and then some local company pages will not work on Nest Wifi for me. This is weird because I have been using Nest for 2-3 years and this issue has never come up. I have unplugged from the internet entry. I have restarted the Nest Wifi. The only thing I haven't done is resetting the Nest for sake of not wanting to set every single device back up on my home network. Any help would be great.
07-16-2022 08:29 AM
I Factory reset, no fix
07-23-2022 08:04 PM
07-26-2022 09:33 PM
Hi Waldo24,
I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks,
Edward
07-27-2022 11:11 PM
Hi Waldo24,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward
07-16-2022 11:23 AM
Might be a stupid question, but you’ve not got any parental control settings on your modem or ISP have you.
07-17-2022 03:51 PM - edited 07-17-2022 03:52 PM
Does it work if you connect a computer to your modem with an ethernet cable directly, bypassing the Nest Wifi?
History from previous topics about similar issues:
One thing to try is to disable IPv6 in Google Home, wait a bit, then enable it again.