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Connecting Hue Bridge through Google Wifi device

ro3743
Community Member

Hi I have a Google Wifi (Gen 1)  in a modem/router connection. I have Philips Hue Bridge which I connected to this Google Wifi through ethernet, and the Hue light ups says there is a network and internet connection. Yet when I try to discover it, it is not findable. I made sure my phone is on the same Google Wifi network. Is there something else I should try? Not sure if this is a Wifi or Hue problem either. 

6 REPLIES 6

RXShorty
Gold Product Expert
Gold Product Expert

Hi @ro3743 

Are you trying to connect to the Hue with the Philips Hue app? 
Or are you trying to set up a connecting from the Home app? 🙂

ro3743
Community Member

Yes! Since this is the first Hue device I was trying to do it through the Philips Hue app which tells me it can’t find it. 

RXShorty
Gold Product Expert
Gold Product Expert

Hi @ro3743 

Did you press the button on the Hue bridge itself while searching for it?

AbigailF
Community Specialist
Community Specialist

Hey folks, 

@RXShorty, appreciate your helpful response. 
@ro3743, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

AbigailF
Community Specialist
Community Specialist

Hi ro3743,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello ro3743,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Abi