09-15-2021 11:00 PM
I installed Nest on my phone, when I go to change country, my country is not in the list
why ?
country MALTA. (Europe)
09-24-2021 03:08 PM
Hi, Martinagius.
Sorry for the setup issues you're experiencing. I'm sure that's frustrating. I would be happy to help you figure out what is going on here.
First, are you referring to the Nest app, or the Google Home app for your phone? Secondly, what device are you looking to use? Is this a WiFi network, a speaker or display, or a thermostat?
If you can let me know a bit more, I'm sure I can get you a proper answer on this. Thanks.
09-28-2021 08:51 PM
Hello Jeff
i downloaded Nest on my iPhone and trying to add a home.. when I click on change country and select Europe my country (Malta) is not in the list.
After Luxembourg it jumps to Netherlands
10-05-2021 02:30 PM
Hi, Martinagius.
So the issue we're running into is that Malta is not a supported country at this time. While you can still use the devices in areas that aren't supported to some degree, they are going to lack some features or proper support. We do add countries to our supported regions as time goes on, but I don't have any available information about if and when Malta would be added.
For now, I would suggest finding a product that is supported locally. I'm sorry for the inconvenience that has caused so far.
Thanks.
10-11-2021 02:32 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks.
09-28-2021 10:49 AM
Hi, Martinagius.
I am just following up real fast to see if there's anything else I can do for you here and to see if you still needed help. If so, just let me know.
Thanks.