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Email link can't secure connection

Shinari
Community Member

Hi, the local network can't contact the gateway will that be a reason why I can't open an email link from my Chromebook? I'm confused I cleared my cache and everything, checked for updates and it still won't allow me to open the link and it's legit no spam so what's the problem?

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Shinari,

 

Thanks for reaching out. I'm sorry to hear that you're having issues with opening a link using your Chromebook. I'd love to know more about this and I have a few questions:

 

  • What message are you getting when you click on the link?
  • Are you getting the same issue if you open the link using a different device?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Shinari,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Shinari,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward