If the light is pulsingorange, that means it has no internet connection. Check that the ethernet cable is properly connected to your primary Wifi point and modem. If that doesn't work, use the network troubleshooter below to work out what is happening.
If it's actually a pulsingred light, that suggests a potential hardware problem. First try to factory resetthe Wifi point. If it continues to pulse red, contact Wifi customer support.
@Shireyah, I'm glad to hear that the issue is fixed. It looks like I can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else.
