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Google Mesh Wi-Fi

Community Member

I recently installed 4 x Google Mesh system. Overall I get internet on most devices but my kids schools computers (Lenovo) and my wife and my windows based computers inconsistently connect to the system. We can connect eventually but often need to reboot things multiple times. I also keep having issues with my Echo Dot staying connected. I have done a factory reset and uninstalled then reinstalled the Amazon app. The Dot will connect for a few minutes then be kicked off. Other devices such as my Mac or iPad always connect seamlessly.  Any help appreciated 


Community Specialist
Community Specialist

Hey Amueller,

Thanks for posting — let's see what's going on. 

Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? 

Give these steps a try:

If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
Remove any special characters in your network name and password.
Turn off IPv6.
Change your DNS server into on the primary and on the secondary server. Hit the save/ floppy disk icon on the upper right.

Let us know how it goes.


Community Specialist
Community Specialist

Hi there,


Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.



Community Specialist
Community Specialist

Hello there,


We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.