Google Nest App

[Jcfeist]

I have a working Google nest system. I have downloaded the app a year ago, used it to disable some old iPad devices. Now I want to use Ian old device for Pandora, but can’t connect to the WiFi. I’ve gone to my app and all the links to my nest are gone

i tried reestablishing the nest router and two other points, but nothing works.

I used to be able to use the app to test speeds and look at devices, now all that seems to be gone. 

ideas?

[olavrb]

See following documentation about what app to use:

• https://support.google.com/googlenest/answer/10187786?hl=en

Worst case factory reset all your pucks (https://support.google.com/googlenest/answer/6246619?hl=en) and set them up from scratch (https://support.google.com/googlenest/answer/9548301?hl=en). If you use the same network name (SSID) and password, all devices will reconnect by themselves.

[Jeff]

Hi, Jcfeist.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, Jcfeist.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks