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Google Nest Guest Network - cannot connect unless unplugging one point

ECorn
Community Member

Main network works fine, but i have to unplug one of my 3 points for anybody to connect to Guest Wifi.

If I plug it back in, i'm thrown off and on 4G.. at least if in vicinity (which is hard to avoid when connecting to power)

It's the mid point and probably the one with most coverage in house.

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Maybe you got too many points too close?

Could also be worth to try a factory reset of the problematic point and re-add it to the Google Home home network. Eventually factory reset the whole netwoek/ ll points and set up from scratch.


I don't work for Google.

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@ECorn, how's it going with your Google Wifi? Still need our help?

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi, ECorn.
I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

- Jeff