Google Nest Hub

[bv_ca]

I have the Google Wifi Mesh installed at home and there is just 1 device that is not coming up on the list of devices - my daughter's iPad Mini. I checked the MAC addresses of all the visible devices, iPad is connected to the right wi-fi. I just cannot figure it out. Help!

[Jeff]

Hi, bv_ca.

Sorry to hear you're having some confusion with your network. Just to make sure I understand things clearly, you're not having any issues getting the iPad connected and working with the WiFi network at all, but it's just not showing up in the list of devices? You also mentioned that this is the only device not showing in the list, correct? Have you checked your setting to see if MAC randomization might be on and causing difficulty there?

I look forward to hearing back from you and sorting this out.

Thanks.

[Jeff]

Hi, bv_ca.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks