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Google Nest WiFi Point

Wachtel519
Community Member

I have 3 Google Nest WiFi routers. I am using one as my main router and 2 others to extend the WiFi signal throughout my home and backyard. One of the WiFi points is connected and works great. The other one will not connect. I have unplugged and plugged in again and waited for the pulsating white light but all I get is the pulsating yellow light. I have moved this point to several locations around my home including right next to the main router but still no luck. The pulsating yellow light haunts me now. Any ideas on how to fix this or some how reset this one WiFi point. Or anything else that I haven't tried? Many thanks!!

1 Recommended Answer

olavrb
Platinum Product Expert
Platinum Product Expert

What the light mean:

I'd try a factory reset using the physical button:

---

Since iOS is mentioned.

Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).

When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.


I don't work for Google.

View Recommended Answer in original post

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

What the light mean:

I'd try a factory reset using the physical button:

---

Since iOS is mentioned.

Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).

When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.


I don't work for Google.

The hard reset worked, thank you!

Jeff
Community Specialist
Community Specialist

I'm happy to hear that you got things worked out, Watchel519. That's great news and I appreciate you letting us know what turned out to be the fix for you. Big thanks to olavrb for all the input on this one too.

 

Before I mark this one as resolved, is there anything else you might need?

 

Thanks,

Jeff

Jeff
Community Specialist
Community Specialist

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff