Google Nest WiFi Pro & Intel Wi-Fi 6 AX200 Not Using 802.11ax Protocol

[ZMaker]

Just purchased and installed the Google Nest WiFi Pro 3-pack. 

The client PC has the following:

• Windows 10 Pro version 22H2 OS build 19045.2311
• Intel WiFi 6 AX200 network adapter
• Network adapter driver version 22.180.0.4 (latest) configured using Intel's recommended settings for 802.11ax

I have one of the Google Nest WiFi Pro access points located about 10-feet away from the client PC direct line of sight.  The protocol negotiated between the client PC and the Wi-Fi access point is 802.11n (Wi-Fi 4) not 802.11ax.

I have tried tweaking configurations for the Wi-Fi adapter on the client PC - no change.  Any suggestions on how to diagnose and fix this issue?  Thanks!

[SireSalty]

It's not just you, I'm having the same issue.  10 ft from the main router, phone appears to be connecting to it with fast protocol (Pixel 7)

[SireSalty]

I'm actually going to return this.   Not only is the wifi connection speed to my pc horrific, its also extremely poor with bufferbloat, being worse than my old archer C9

[ZMaker]

I ended up returning the product after the Nest Wifi Pro access points just stopped working.  None broadcasted the SSID.  The second access point was flashing an orange light.  I purchased a TP-Link XE200.  The client PC that could only connect to the Nest Wifi Pro using 802.11n (wifi 4) was able to connect to the TP-Link XE200 using 802.11ax (wifi 6).  The issue is with the Nest Wifi Pro.

[Jeff]

Hey ZMaker,

I'm sorry to see you sent back your Nest WiFi Pro setup, but I understand why you would seek a different option for your needs. If there's anything else I can do for you here, let me know.

Thanks,
Jeff

[AbigailF]

Hi folks,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Best, 
Abi

[SireSalty]

Unfortunately, as mentioned I had the same issues, exact same wifi card.  It made no sense to retain a product that cost $200 dollars and performed MUCH worse than a $70 router from 2015 (Archer C8 and C9 are being compared).

[AbigailF]

Hello SireSalty,

We're sad to see you go. If ever you change your mind, we're here to help.

Regards,
Abi

[AbigailF]

Hey everyone,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Cheers, 
Abi

[AbigailF]

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi