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Google Nest Wifi

cjprice1
Community Member

I have two google nest router and one point. None of the devices will connect to the network. My IP states they are all bad. How can 3 different devices all go down and no longer function 

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey cjprice1,

 

Can you clarify a few things for me on this? I would love to help you out, but I need a bit more info. What do you mean when  you say that the IP says the router and point are bad? What were you told about those units? What is your current modem setup and are you able to get online through a wired connection? Are you receiving any error messages during setup that you can share with me?

 

Thanks,

Jeff

Jeff
Community Specialist
Community Specialist

Hi again cjprice1,

I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hello cjprice1,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi