Google Pods disconnect constantly

[jrkirkham]

I have wifi through xfinity and I am using 4 Google pods to boost it and push it through the house. About 5 or 6 times a day I get a notification saying that one of my pods has disconnected and there is no wifi in the house at the time. Before I connected the pods to my wifi I never had problems like this and I have worked with xfinity a lot to ensure it is not a problem on their end. I have reset the Google pods a number of times with the same disappointing result. I often have to reconnect things like my computer and printer to the wifi which is very frustrating to have to do a handful of times a day. Some of my devices also recognize multiple wifi networks with my same name because it disconnects and reconnects so often. Not sure if there is a fix and I will probably just get rid of the pods anyway but I figured I would ask first.

[Ashepherdson]

Can you confirm the network layout.. are you using the Xfinity router and added the nest wifi points to expand.. or are you using both the Xfinity as a router as well as the nest wifi ?  I would suggest using only the nest wifi network, and having the Xfinity router act as a modem only .. this will avoid any potential issues like double nat and more..  also will avoid issues with channel overlaps which could be something you are dealing with already! 

[jrkirkham]

The xfinity router is acting as modem only. It worked way better alone, just didn’t cover the range I wanted, then I added the google pods and it helps me extend the range, but the wifi now sucks. I’m going on hour 2 of trying to reset and reconnect them tonight. 

[Ashepherdson]

Thats not good , can I ask how it went last night reconnecting everything?  I was going to suggest that you do it in stages, set it up with just the primary point, get that running, then add the second point, and run a mesh test to ensure a "great" connection, before moving onto the third one.  I have a 3 story townhome and found that doing it this way allowed me to position each point so that I have full coverage, and no more signal dropouts.  Its amazing what can interfere with a Wifi signal !  

[Jeff]

Hey, jrkirkham.

I just wanted to check in and see if you saw Ashepherdson's reply and to see if you were able to make any progress with this. What Ashepherdson said in that last reply is worth noting: WiFi interference is an odd monster to deal with. Without taking a closer look, I can't say that interference is definitely your issue, but when dealing with that many points, you might be running into some trouble there.

Let me know if you are still working on this and if you still needed help from us here. I'm sure we can get this sorted out for you.

Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks