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Google Wi-Fi nest third device goes to red

Himal
Community Member

I can’t add the the third device into Wi-Fi mesh network as it goes to red after few seconds. I left it unplugged all night long. Still same issue 

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

I would start by recommending you factory reset the Wifi point. If it continues to pulse red, the best thing to do is contact Wifi customer support.

Himal
Community Member

thanks it worked 

I had to do factory reset , left the devices off for long time, started connecting to google home, wi-fi and mesh network. device power button is on the bottom which is kind a unnoticeable.

David_K
Platinum Product Expert
Platinum Product Expert

Glad to hear it's all sorted!

AbigailF
Community Specialist
Community Specialist

Hey folks, 

Thanks for lending a hand, @David_K.
@Himal, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hi there Himal,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi