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Google Wi-Fi

Debbiedotywoty
Community Member

I neede to move one of my google wi-fi points from the garage to the basement. Upon making this move I discovered that google Wi-Fi app no longer exists.   I downloaded the google home app and now nothing works. I have reset the google Wi-Fi modem and it remains undiscovered by google home.  What is wrong?   I have repeated several times, several different methods and nothing works.  It will not find my google modem.  I am very frustrated and feel like this just a scam to get people to go buy a new nest system.  Please help!!!!

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Did you migrate your Wi-Fi network to the Google Home app? 

Migrate Google Wifi to the Google Home app

Jeff
Community Specialist
Community Specialist

Hi, Debbiedotywoty.
I just wanted to jump in real fast to see if you saw davidking's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks