Google home app

[Ray9]

Wi-Fi is working flawlessly with all devices. However, my iPhone 13 Pro cannot access any of the features in the Google home app. When I open the app and try to access any of the features, including settings, the app just spins endlessly. Help?

[MplsCustomer]

@Ray9 

Have you tried deleting and reinstalling your Google Home app?

When this started, were there any changes made to your Google Nest "home" or your Wi-Fi network?  Anything at all?

[LovelyM]

Hi folks,

@MplsCustomer, thanks for trying to help here.

@Ray9, please ensure that you are using the latest Google Home app version. Try to clear the cache of the app and if the issue persists, you may uninstall and reinstall it. Rest assured that all your devices and settings are saved on your account and should remain as they are once you reinstall the app.

Let me know how it goes. 

Cheers,
Lovely

[LovelyM]

Hi Ray9,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers,
Lovely

[LovelyM]

Hey Ray9,

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely