12-03-2024 06:44 AM - edited 12-17-2024 07:41 PM
Hi Team, I have the following issue:
Ping to 8.8.8.8 is working fine until a request timeout.
This period is always the same: around eleven packets are lost, and then eleven packets are lost again after a minute.
This situation happens around every hour.
I tried to unplug and plug the router and all the points.
I tried a factory reset and configured it again.
I am still trying to figure out what else I could try to solve this issue.
Same issue if connecting wired to the Google Nest router.
This is my configuration: one Google nest wifi router version: 14150.883.17 and three Google nest wifi point version: 426221.
Attaching ping output when request timeout happens.
It always follows the same pattern: around eleven packets lost, a minute working fine, and another eleven packets lost.
...
23:22:23.818016 64 bytes from 8.8.8.8: icmp_seq=14847 ttl=116 time=7.319 ms
23:22:24.817861 64 bytes from 8.8.8.8: icmp_seq=14848 ttl=116 time=6.633 ms
23:22:25.831609 92 bytes from 192.168.86.1: Destination Net Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 516b 0 0000 40 01 021d 192.168.86.105 8.8.8.8
23:22:26.827189 Request timeout for icmp_seq 14849
23:22:27.831971 Request timeout for icmp_seq 14850
23:22:28.839598 Request timeout for icmp_seq 14851
23:22:29.849747 Request timeout for icmp_seq 14852
23:22:30.856877 Request timeout for icmp_seq 14853
23:22:31.862536 Request timeout for icmp_seq 14854
23:22:32.865633 Request timeout for icmp_seq 14855
23:22:33.872806 Request timeout for icmp_seq 14856
23:22:34.882954 Request timeout for icmp_seq 14857
23:22:35.893116 Request timeout for icmp_seq 14858
23:22:36.893883 Request timeout for icmp_seq 14859
23:22:36.902137 64 bytes from 8.8.8.8: icmp_seq=14860 ttl=116 time=8.347 ms
23:22:37.942274 64 bytes from 8.8.8.8: icmp_seq=14861 ttl=116 time=44.098 ms
...
23:23:24.174753 64 bytes from 8.8.8.8: icmp_seq=14907 ttl=116 time=14.539 ms
23:23:25.176810 64 bytes from 8.8.8.8: icmp_seq=14908 ttl=116 time=11.880 ms
23:23:26.181350 92 bytes from 192.168.86.1: Destination Net Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 9d4b 0 0000 40 01 b63c 192.168.86.105 8.8.8.8
23:23:27.172562 Request timeout for icmp_seq 14909
23:23:27.180482 92 bytes from 192.168.86.1: Destination Net Unreachable
Vr HL TOS Len ID Flg off TTL Pro cks Src Dst
4 5 00 5400 5773 0 0000 40 01 fc14 192.168.86.105 8.8.8.8
23:23:28.174802 Request timeout for icmp_seq 14910
23:23:29.179650 Request timeout for icmp_seq 14911
23:23:30.184938 Request timeout for icmp_seq 14912
23:23:31.192196 Request timeout for icmp_seq 14913
23:23:32.201771 Request timeout for icmp_seq 14914
23:23:33.202443 Request timeout for icmp_seq 14915
23:23:34.212720 Request timeout for icmp_seq 14916
23:23:35.220056 Request timeout for icmp_seq 14917
23:23:36.228850 Request timeout for icmp_seq 14918
23:23:37.229361 Request timeout for icmp_seq 14919
23:23:38.230840 Request timeout for icmp_seq 14920
23:23:38.242329 64 bytes from 8.8.8.8: icmp_seq=14921 ttl=116 time=11.528 ms
23:23:39.242399 64 bytes from 8.8.8.8: icmp_seq=14922 ttl=116 time=7.329 ms
....
one hour later:
...
00:41:24.747289 64 bytes from 8.8.8.8: icmp_seq=19562 ttl=116 time=12.896 ms
00:41:25.749418 64 bytes from 8.8.8.8: icmp_seq=19563 ttl=116 time=6.047 ms
00:41:27.755795 Request timeout for icmp_seq 19564
00:41:28.762839 Request timeout for icmp_seq 19565
00:41:29.764745 Request timeout for icmp_seq 19566
00:41:30.765581 Request timeout for icmp_seq 19567
00:41:31.768698 Request timeout for icmp_seq 19568
00:41:32.774912 Request timeout for icmp_seq 19569
00:41:33.779606 Request timeout for icmp_seq 19570
00:41:34.785654 Request timeout for icmp_seq 19571
00:41:35.789249 Request timeout for icmp_seq 19572
00:41:36.794208 Request timeout for icmp_seq 19573
00:41:37.802292 Request timeout for icmp_seq 19574
00:41:37.811743 64 bytes from 8.8.8.8: icmp_seq=19575 ttl=116 time=9.523 ms
00:41:38.817470 64 bytes from 8.8.8.8: icmp_seq=19576 ttl=116 time=10.090 ms
...
00:42:25.065314 64 bytes from 8.8.8.8: icmp_seq=19622 ttl=116 time=8.807 ms
00:42:26.074025 64 bytes from 8.8.8.8: icmp_seq=19623 ttl=116 time=12.212 ms
00:42:28.080155 Request timeout for icmp_seq 19624
00:42:29.089286 Request timeout for icmp_seq 19625
00:42:30.096952 Request timeout for icmp_seq 19626
00:42:31.097674 Request timeout for icmp_seq 19627
00:42:32.101641 Request timeout for icmp_seq 19628
00:42:33.107933 Request timeout for icmp_seq 19629
00:42:34.115711 Request timeout for icmp_seq 19630
00:42:35.118087 Request timeout for icmp_seq 19631
00:42:36.127876 Request timeout for icmp_seq 19632
00:42:37.134072 Request timeout for icmp_seq 19633
00:42:38.140547 Request timeout for icmp_seq 19634
00:42:38.155993 64 bytes from 8.8.8.8: icmp_seq=19635 ttl=116 time=15.461 ms
00:42:39.154082 64 bytes from 8.8.8.8: icmp_seq=19636 ttl=116 time=6.952 ms
....
Thanks for helping with this.