Google wi-fi going haywire

[twrcn97]

I have a google wi-fi setup consisting of 3 points, but one of them went offline the other day. I tried restarting multiple times, factory resetting, but the Google Home app just won’t find it. However, the wifi point itself acts as if nothing has happened, and it’s business as usual. There seems to be no way to fix this on any of google’s support pages. Any help would be appreciated. 

[Jeff]

Hey, twrcn97.

Sorry about the issues you've had with your WiFi point and for the late reply here. Thanks for letting me know what troubleshooting you've tried here. Since it's been a while, I wanted to check in to see if you were still needing help on this and to see if anything changed over time. If you still need some help, please let me know and I'll be happy to jump in and work this out with you.

Thanks.

[Jeff]

Hi, twrcn97.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks