Hello @Marcelo_uy
Thanks for reaching out to our Nest Community. I apologize for all the inconvenience with your Nest WiFi. I'm here to help you find a solution.
I completely understand this situation. Just to confirm, let me ask you if you try to connect your Nest WiFi to another wall outlet. Trying with different power adapters could help as well.
Another step to try is to perform a Factory Reset on your Nest WiFi and check if the device responds.
However, if your situation is still there, let me know; I'm here to find a solution for you.
Best regards,
Douglas.
