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[ACCA]

HUB CONNECTS WIFI NO PROBLEM STRONG SIGNAL BUT WON'T CONNECT TO THE INTERNET AT ALL

[frances]

Hi ACCA,

Thanks for your message. I am sorry to hear that your Google Nest Hub is not connecting to WiFi. I understand your concern and would be more than happy to help find a solution. First, I have some questions.

• Which Google Nest Hub device do you have? (model name, generation number)
• Is your Google Nest Hub showing up as 'connected' on the Google Home App?
• Are you receiving any error messages? What do you see?
• What troubleshooting steps have you tried so far?

I appreciate your patience, I look forward to your response.

[frances]

Hi All,

Just wanted to check in! Has your issue been resolved? Please let me know if you have any questions or concerns. Thanks!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.