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Have no internet at specific time period everyday

WonderfulTime
Community Member

Hi guys,

I have the question for the mesh network.  Recently, I updated my home netwokr form the traditonal router to the mesh network. But after that, I dont have the internet or very slow internet around 5-8Pm everyday!  first of all, I thought this is becase of the bad equpiments. I have trid google wifi and Netgear nightawk mesh network. they have the same issuse.   before or after this period, my internet is working fine. yesterday, I changed to another LSP, the problem is still here.  

Has anyone seen this problem before?  Any advise or idea will be appreciated. 

5 REPLIES 5

WonderfulTime
Community Member

just for addition,  I am using Wifi and wired at same time, but they are both hard connection at this period everyday 

If it's multiple routers with the same issue.. then I would say its your internet provider.  You said you switched providers.. are they running on the same infrastructure?  Ie both running on the same coaxial cables ?  If so it may be a problem with the area hub .. it could be overloaded....etc... Best bet is to speak to neighbors and see if they have similar issues during the same times, or contact your provider and explain to them what's happening so they can monitor.  

 

thanks for your help! that is the weridest thing... first, I thought it is probably becase of the Google wifi setting, so I bought another Netgear Nightawk, but the problem is still here. then I changed the ISP from FIOS to the local internet. the probelm is still not solved..... I dont think both carrier are running under same cox cable...  last time, I talked with tech, he never heard about the problem like this before..

Jeff
Community Specialist
Community Specialist

Hey, WonderfulTime.

I just wanted to drop in real fast to see if you were still having issues with this problem or to see if you had been able to resolve it. If you are still working on this, let me know and I would be happy to jump in and help.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks