Sorry for the issues you're having with your printer. I imagine it's frustrating to have printing issues. Let's look at what's going on here and figure it out.
I do have a few questions and I'm not familiar with that type of printer.
If you can give me a few more details I'm sure we can get this working for you. Thanks.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.