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IPv6 working for 5min. Then IPv4 only

Samir_O
Community Member

Same issues reported to Google many times : IPv6 not working

When a new device is connected, it have IPv6 for 5min. And then, back to IPv4...

Can Google finally do something ?

Results of https://ipv6-test.com/ :

 

IPv4 connectivity
IPv4	Supported	
Address	82.65.77.133	
Hostname	82-65-77-133.subs.proxad.net	
ISP	Proxad / Free SAS France

IPv6 connectivity
IPv6	Not supported	

DNS
DNS4 + IP6	Unreachable	
DNS6 + IP4	Reachable	
DNS6 + IP6	Unreachable

 

 

7 REPLIES 7

olavrb
Platinum Product Expert
Platinum Product Expert

Does your ISP support IPv6 though, and how do they support it? Here is more info on Nest Wifi + IPv6:


I don't work for Google.

Samir_O
Community Member

Thanks Olarvb.

Yes my ISP support IPv6. It's correctly configured (and I tried all the configs)

If I remove the Nest and use any other router, I always have an IPv6. It's only with the Nest.




olavrb
Platinum Product Expert
Platinum Product Expert

Roger that. Then this is the usual Nest Wifi IPv6 problems I guess.

I'll escalate the thread in hope of Google doing some troubleshooting.

What ISP? What modem? They'll probably want to know that.


I don't work for Google.

Samir_O
Community Member

My ISP is Free : https://portail.free.fr/

My modem is the one provided by my ISP "Freebox Révolution"

Thanks 🙏

LovelyM
Community Specialist
Community Specialist

Hi everyone, 

Thanks for your help here, @olavrb.

@Samir_O, I want to follow up on your issue with IPv6 on your Google Wifi. If you haven't already, factory reset your Wifi device and set it up before configuring IPv6. You can also try switching your main router with another Google Wifi and try to get IPv6 working.

Let me know how it goes.

Cheers, 
Lovely 

LovelyM
Community Specialist
Community Specialist

Hey Samir_O, 

I know it has been a while, but I want to ensure that everything is covered on your end. Let me know if you still need help.

Thanks, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hello again Samir_O, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Regards, 
Lovely