Installing new Nest Router, during installation, device fails to see my ISP network. So setup fails

[olavrb]

If you connect a PC to the ISP modem with the same cable you put into Nest Wifi WAN port, what happens? Does it get internet? What IP do you get, a global one or local/ RFC 1918 one?

Setup guide for reference:

• https://support.google.com/googlenest/answer/9548301?hl=en

Also some info on double NAT, if that is the case here:

• https://support.google.com/googlenest/answer/6277579?hl=en
• https://support.google.com/googlenest/answer/6240987?hl=en

[Jeff]

Hi, clbryant.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

[Jeff]

Hi, clbryant.
Just one quick final check in here. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

[clbryant]

I was able to get the router to complete the installation process, thanks for the help.

However, I think I'll see if I can find a local pro, to help me complete the new network design I'm looking for.

clbryant

[Jeff]

Sounds good, clbryant. Thanks for the update on that.

Since we have the main issue resolved, I'll go ahead and close the thread up, but if you have any issues after working with the pro, please feel free to start up a new discussion so we can continue to help at that point. Thanks!