10-03-2022 03:38 PM
I'm using Family Wi-Fi with Nest Wifi. My kids (on iOS) have figured out that they can "reset network settings" on their phone, and it will connect with a different (generic) name to the network, and they are no longer subject to the bedtime I have set for their device. I'm not sure if I need to change the password (gigantic PIA) or if there there is a setting somewhere to allow me to approve any new addition to the network? Any other thoughts?
10-03-2022 11:13 PM
The pausing functionality has been broken by design ever since MAC randomization became a thing.
• https://support.apple.com/en-ca/guide/security/secb9cb3140c/web
• https://source.android.com/docs/core/connect/wifi-mac-randomization-behavior
• https://support.microsoft.com/en-us/windows/how-to-use-random-hardware-addresses-in-windows-ac58de34...
You should probably look at controlling access on a different level, for instance the device itself. With products like:
• Apple screen time: https://support.apple.com/en-ca/guide/ipad/ipadb15cb886/ipados
• Google Family Link: https://families.google.com/familylink
• Microsoft Family Safety: https://www.microsoft.com/en-us/microsoft-365/family-safety
10-05-2022 04:20 AM
Hi
Would this be why I'm having trouble pausing my kids two 9th gen ipads using Family Wifi groups in the Nest Wifi controls.
Also is there any planned functionality to add manual websites to filter within the groups?
Kind Regards
Graham
10-05-2022 05:42 AM
"Would this be why I'm having trouble pausing my kids two 9th gen ipads using Family Wifi groups in the Nest Wifi controls."
Yup, could be. Check the settings on one of them.
"Also is there any planned functionality to add manual websites to filter within the groups?"
I don't think so. But I have no insight into that. I would not rely on Nest Wifi functionality for this anyways.
10-05-2022 09:50 AM
Hi OnWhiskey,
@olavrb is right about checking those controls in the WiFi settings. As far as the website filtering goes, as of right now, there isn't any plan to add that to the product. What I can do is pass your feedback along to our internal teams as a feature request. I'll be happy to do that and let them know how it would improve the product for you.
Let us know if you find what you need in those settings and if you have any other questions.
Thanks,
Jeff
10-08-2022 11:58 AM
Hi everyone,
@Jeff and @olavrb, thanks for the help here.
@OnWhiskey, chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.
Best,
Mel
10-09-2022 01:31 PM
Hi there,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel