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Latest WiFi pro software issue 3.73.424613

Joes2
Community Member

This latest update has caused issues with my Wiz smart lightbulbs staying connected to WiFi. I’ve done everything to try to reconnect them to WiFi. No matter what is done, they only stay connected for less than a day. Sometimes just an hour or two. Has zero issues before this software update. 

 

1 REPLY 1

pereztzum
Bronze
Bronze

Hi there!

 

I'm sorry to hear that you're experiencing issues with your Wiz smart light bulbs. It's frustrating when your devices don't work as expected.

To help me understand the situation better, could you please tell me if you're experiencing any connectivity issues with other devices on your WiFi network? It would also be helpful to know if you've tried using the Wiz smart light bulbs with a different WiFi network to see if the issue persists.

 

Regards,

Brandon.