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Mesh providing half speeds

seasonalham
Community Member

Download check on my new fiberoptic modem with 2G service is 894d 234u. it should be 2G down and 500u.
So clearly something is happening to your router. This test is done by the router at the source which is cat5 plugged directly into the modem. 

When I test using computers which are all wireless of course the mesh bounce causes 200mb drop per bounce which is typical for mesh routers of any brand.

My concern is why isn't the router itself reading and receiving 2G from a fiber line which does not use a node system so there's no interference and no other signals coming through to cause the drop.

This should not be happening. At first I thought it was Xfinity cable but it turns out it actually has been your mesh router from the beginning! Why isn't there a fix for this problem and why haven't you provided an update to fix the obvious flaw in the design of this router considering the price?

Edit: Platform is not Android it's actually your app on Android for the mesh routers. Test was conducted by the router itself just to clarify. 

1 REPLY 1

Apsilon778
Community Member

This isn't a software issue.....the port on the Google wifi pro is only 1 gigbit.

Best regards,
Apsilon
"I fight for the users"