Hello, I purchased two 3-packs of Google WiFi (Model: GA02430-LA) but I can only get one pack going, I've tried connecting the other even by connecting it to the ethernet as well, and then using the Google Home App (Using iOS) to expand the mesh beyond 3 points. Is this feasible? I was only looking to add one or two more, and use the other one for another apartment I have, but I cannot seem to make them work.
I was wondering if the reason may be because they're 3-packs, what if I purchased two single WiFi points?
Are both three packs bought and made for the exact same region/ country? If yes, then it should work. Mixing UK and US products for instance, will not. This is due to differences in Wi-Fi regulations; allowed frequencies and signal strength.
Since you've tagged iOS:
Make sure you have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).
Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).
IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks for the support, unfotunately no, I haven't been able to solve this. I bought both packs from Amazon, one last year and the other just a couple of weeks ago. Below are the details, they seem to be the same model, but not sure if there's anything I'm not understanding:
- First 3 pack I got last year (which are running well with the Google Home app):
Model GJ2CQ, FCC ID: A4RAC-1304 Made in Vietnam 14V=1.1A 15.4W
-Second 3 pack I bought a couple of weeks ago, none of the 3 wifi points work. I even tried connecting the ethernet cable to the modem and it goes a step further in the connection, but ultimately fails.
Model: GJ2CQ IFT: RCPGOGJ21-2330 14V=1.1A 15.4W Made in Vietnam
What I haven't done yet, but not sure if it could work, is trying to get the new 3-pack running and then the additional devices from the previous year pack.
@olavrb I don't have any VPN, and I checked that the Google Home app has enabled the "Local network access" and also the IPv6 is disabled. Any other idea?
Two more ideas: Connect ythe puck you are trying to set up by ethernet cable from the primary puck LAN port to new puck WAN port.
Go to http://192.168.86.1/api/v1/status in a web browser while being connected to the Nest Wifi. Note down system -> countryCode. Disconnect your existing primary puck from power and modem. Create a new temp Google Home home. Set up new pucks as new network. Let them update themselves. Go to http://192.168.86.1/api/v1/status and check that new pucks countryCode matches your existing network. Then delete the whole temp network from the temp Google Home home. Connect the old primary again. Then try to add them to the network.
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.