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Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

willec49
Community Member

We have Spectrum cable TV. The TV in the living room works fine.  However, a message on the TV in bedroom says: "J7T2 Can't connect to Wi-Fi. Make sure your network name and password are correct.  We DON"T have Chromecast. We have Spectrum but the TV won't connect to cable box. 

1 ACCEPTED SOLUTION

willec49
Community Member

You are correct. Thank you. I solved the problem which was the wrong input. HDMI II rather than HDMI I. 

View solution in original post

7 REPLIES 7

olavrb
Platinum Product Expert
Platinum Product Expert

This does not sound like a Nest Wifi related question, so ask Spectrum?


I don't work for Google. I'm here to help and learn more.

willec49
Community Member

You are correct. Thank you. I solved the problem which was the wrong input. HDMI II rather than HDMI I. 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@willec49, I'm glad to hear that you were able to get your issue resolved. Please observe it for now and let us know if anything comes up.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi willec49,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi willec49,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

willec49
Community Member

Hi Edward

Yes, I saw your response. Thank you for your attention to my situation. All the best.

William

EdwardT
Community Specialist
Community Specialist

HI willec49,

 

Thanks for the response. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

 

Thanks,

Edward