cancel
Showing results for 
Search instead for 
Did you mean: 

My google mesh takes time to start an app. or open a photo from social media

Waseem
Community Member
1 ACCEPTED SOLUTION

Waseem
Community Member

Hello , 

I was still seeing the issue until last week , Then I seperated the the mesh into 2 networks , one for the ground level and the other for the first level .Each has one Wifi google mesh router and 2 google mesh wireless points . Since then both networks were working fine

View solution in original post

11 REPLIES 11

Jeff
Community Specialist
Community Specialist

Hey, Waseem.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Waseem
Community Member

<span;>Hi Jeff,


<span;>Thanks for getting back to me.


<span;>Yes I am still having this issue with my google mesh . All the family facing the same in the same mesh. The troubleshooting I have done that I have tried to connect in another WIFI outside my house and found it Ok . Even tried the same Apps with 4G there was no issue.


<span;>Note . My google mesh speed is very good ( more than 80 Mbps , in Wifi itself or by using other speed tests website.


<span;>Hope there are ways to help me. 


<span;>Thanks in advance



<span;>Waseem

Jeff
Community Specialist
Community Specialist

Hi, Waseem.

Thanks for following up. I'm sorry you're still seeing issues with this here. I know how frustrating it can be. I do have a few questions that should help us sort this out.

  • Is it specific apps or sites that load slowly, or is it almost all?
  • How do you have your router set up to your modem? Does it go straight from the modem to the Google WiFi router?
  • Have you checked to make sure you're not subject to a possible double NAT situation? I'll put the link that explains that below.

If you can give me a few more details, I'm sure we can work this out. Here are the double NAT details: https://bit.ly/3k7Hhmv

I look forward to working this out with you.

Thanks.

Waseem
Community Member

Hi Jeff , 

I'm not sure , Almost all , especially photos on twitter and BBC british council learning apps which Open most.

 

The setup is from modem to router or main mesh point . The main mesh point is connected to 3 more wifi point wireless + 1 mesh point wired.

 

How to confirm that it is not double NAT

Jeff
Community Specialist
Community Specialist

Waseem, it sounds like you're in the clear from a double NAT issue, but there is one thing to check. Does your modem from your ISP have any wireless network abilities, or is it just a standard modem and then your Google router handles all the wireless functions?

Waseem
Community Member

Google handles all the wireless function.

Jeff
Community Specialist
Community Specialist

Hi, Waseem.

Sorry for the late reply here. I wanted to check back in with you to see if you were still seeing the same issue or to see if you were able to see some improvement here. If you're still having a problem with this, let me know and we can pick this back up and move forward with more troubleshooting efforts.

Thanks.

Waseem
Community Member

Hello , 

I was still seeing the issue until last week , Then I seperated the the mesh into 2 networks , one for the ground level and the other for the first level .Each has one Wifi google mesh router and 2 google mesh wireless points . Since then both networks were working fine

Jeff
Community Specialist
Community Specialist

Thanks for the follow up, Waseem. I'm happy to hear that everything is working well for you now. If there's anything else I can do for you, just let me know.

Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks