My nest point says that “request failed”

[abellaj]

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Original Poster:Kenneth Guidry 3204

I have tried reconnecting my nest point by following all trouble shooting methods even with the tech person over the phone. Still not connected.

[frances]

Hi Kenneth Guidry 3204,
 

Thanks for reaching out. I just wanted to check in, has this issue been resolved? Please let us know, we would be more than happy to help. 

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.