05-28-2024 09:41 AM
Hey Nest Community,
Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become unresponsive to both Thread and Bluetooth connections.
Important: Upgrading your Nanoleaf Essentials to version 3.6.173 or higher will resolve the issue.
Here's how to update your Nanoleaf Essentials without interrupting your Nest Wifi Pro:
By following these steps, you can update your Nanoleaf devices without interrupting your Nest Wifi Pro network.
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