I bought my Google Wi-Fi + 3 points in January 2022 and in the last 4-6 weeks the router keeps dropping.
Ive confirmed with my ISP there’s no service issues.
tonight for example, it is dropping for 1-2 minutes every 5-10 minutes. It’s dropped twice while I’ve been typing this. I’ve restarted it and it’s good for maybe 45 minutes after each restart.
Any ideas? I’ve read some things about the software update, but I’m tempted to just return it because it’s actually ridiculous atm.
I'm sorry for the trouble this may have caused you— let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? What devices are having this issue? Also, how are you restarting your network?
Give these steps a try:
Set a custom DNS at 18.104.22.168 on the primary and 22.214.171.124 on the secondary server. Hit the save/ floppy disk icon on the upper right.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network.
Let us know how it goes.