We have Google fiber into the house plus A Google wifi router. I am trying to add the wifi point in another part of the house. It says it can’t connect to the current network because we have an OnHub which we do not. The set up fails here. Any suggestions? Very frustrating. No instructions or trouble shooting with add on point.
Last resort would be to factory reset the existing device and set it up from scratch. If you use the same nework name (SSID) and password, devices will reconnect automatically. Maybe this will fix the goof that the Google Home app mistakes the Google Nest router for an onhub device. I've had this happen to me previously as well, but I think it fixed itself eventually. Guide on factory reset:
Hi, GUser1344.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
Hi, everyone. Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know. Thanks.
Hi, everyone. As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion. Thanks
