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Nest Mesh Access Point won't connect

JordanV
Community Member

I have three mesh routers setup and one recently failed.

I unplugged it and when I plug it back in the lights go to solid blue immediately. It will not flash white indicating its ready for setup and is not discoverable on the network.

Any solutions out there?

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

Factory reset it using the physical button, and delete it from the Google Home app.

Then add it again:


I don't work for Google.

AbigailF
Community Specialist
Community Specialist

Hey folks,

@olavrb, appreciate your helpful response.
@JordanV, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

EmersonB
Community Specialist
Community Specialist

Hi everyone,

How's it going with your Nest Wifi point? Were you able to do the steps shared above? If so, please give us an update. Let me know if you have any additional questions from here.

Thanks for lending a hand, Abi and olavrb.

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi JordanV,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
 

Thanks,

Emerson