04-23-2024 11:51 AM
Just purchased 4 Nest Wi-Fi Pro which is a significant investment. Really, really disappointed - and I would describe myself as a Google fanboy! Whilst the coverage is great, the speed provided by these units is shocking. Google, you should be embarrassed. Despite a 1gb line and 970mbps when wired directly into the main router unit, WiFi speeds are maxing out at around 170-180mbps.
I have tried all the online solutions - restarts, turning off ip6, static mac addresses etc etc. I can't get any more speed out of them. Firmware is also up to date.
I appreciate that I'm going to lose speed over Wi-Fi vs wired, but less than a fifth? Seriously? I'm getting less now than my old Google Wi-Fi units. A lot less.
Why are you releasing clearly deficient units? I know they're not the most expensive on the market, but they're not the cheapest either. Really considering returning and dropping the Google ecosystem from my setup.
Anyone managed to get any decent speeds out of these bricks?
04-26-2024 04:52 PM
Hi @drewgy,
Thanks for posting here in the community. I'm sorry that the Nest WiFi Pro isn't providing the correct speed. I'm here to help!
To gather more information, I'd like to ask a few questions:
In the meantime, please confirm if your modem is just a modem or modem-router combo and also check the data used through the Google Home app:
Please keep me updated.
Best regards,
Jenniffer