Nest WiFi Point keeps making Max Volume sound

[Mushu84]

My Nest Router is in my room, and I have the point upstairs.  The Mesh test says it has a great connection.  My problem is that the WiFi point keeps randomly making the Max Volume sound night and day, which is driving the roommates batty.

I've rebooted, factory reset, removed and re-connected to my router, but the issue still persists.

[PatrickP_Viking]

Hey @Mushu84 .

• Can you elaborate on "making the Max Volume sound"? 
• Did anything change recently with the network setup?
• Are there any lights displaying on the point?

[Mushu84]

Hi Patrick!

The sound the device makes is the same sound you hear once you've reached 100% volume on the device.  When I check the volume on the device, as well as the app, it is still set to the minimum.

Nothing in the Network has changed.

No lights, and I'm not sure if there are any when it randomly makes the sound.

[PatrickP_Viking]

Thanks @Mushu84 .

It sounds like the point is detecting commands that are triggering Google Assistant and the sound you are hearing is the prompt when it goes into listening mode for the next command. This could be due to the sensitivity being too high, allowing anyone to control, other devices triggering it, etc.

Try the solution below to see if the sound stops. If it does, then there is something that is triggering Google Assistant in the environment as theorized; you can just leave it off in that case if it isn't used and the problem is solved. If not, then we need to dig a little deeper.

Turn off the Google Assistant on Nest Wifi point 

Let me know how it turns out.

[Mushu84]

Hey Patrick,

Thanks for the suggestion.  I asked my roommates if they've heard the sound in the past couple of days, and they all say it seems to have stopped.  If it acts up again, I'll try your suggestion and hopefully remember to come back to this thread with an update.

[PatrickP_Viking]

Thanks for the update. Please let us know if you need more help.

[AbigailF]

Hey folks, 

Thanks for lending a hand, @PatrickP_Viking.
@Mushu84, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[Mushu84]

As it stands right now, my roommates have not heard it randomly making sounds anymore.  If we start noticing it again, I'll come back here.

Thanks!

[AbigailF]

Hi Mushu84,

Thanks for the update. I'll keep this thread open for a few days to give you time to update us in case anything changes. Feel free to reply to this thread if you have any other questions for now.

Cheers,
Abi

[AbigailF]

Hey Mushu84,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[AbigailF]

Hello Mushu84,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi