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Nest Wifi LAN port not working

wkpi
Community Member

Hi team

I have been using Nest wifi for a couple of years without issue. Great products.

I decided recently to add a wired network to my home. I was having trouble getting any interent connection working through a switch, so in my troubleshooting process i decided to go back to basics. If I run an ethernet cable (which is confirmed to be working) straight from my Nest Wifi to my PC, I get a network connection, but no internet connection. This is the same issue i was having when using the network switch before, so to me this is pointing at an issue with the LAN port on my Nest Wifi.

Does anyone have a suggestion to get it working? I've tried multiple resets of my PC and home network and Wifi devices too.

Thank you in advance

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