10-29-2022 02:47 PM
I’m trying to change my LAN IP to a 10.0.x.1 where it has been for years. Every time I save the change it reverts to 192.168.86.1.
Does Nest WiFi Pro not accept class A public addresses for some reason, or is it a software defect?
Answered! Go to the Recommended Answer.
02-24-2023 11:54 AM
Hi all,
As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.
Thanks,
Jeff
10-29-2022 04:13 PM
I have the same issue here
10-30-2022 01:47 AM
What's the ip given to Nest Wifi (WAN IP) by the ISP equipment?
10-30-2022 04:20 AM - edited 10-30-2022 05:32 PM
.............
10-30-2022 05:07 AM - edited 10-30-2022 05:10 AM
Alright. I've read about IP conflicts, which isn't even an overlapping CIDR range, between not-bridged ISP equipment and the LAN IP one are trying to set on Nest Wifi is cause of custom LAN IP to be saved. But here there are no double NAT. My understanding is that any RFC 1918 /24 CIDR range should work, but documentation is unclear, and no helpful error message is given in the Google Home app.
I'll escalate this thread.
Edit: It was already escalated.
Edit 2: Could be that you have other settings set that could interfere with changing the LAN IP, for instance DHCP reserved IP, and/ or port forwarding? Setting custom LAN IP should be one of the first things to do after setting up a Nest Wifi puck first time to avoid edge cases like this.
01-19-2023 12:27 PM
Hey all,
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting. If you still need help, let me know and I'll be happy to work on this with you. I appreciate the help on this one, olavrb.
Thanks,
Jeff
01-19-2023 01:55 PM
All good now.
02-24-2023 11:54 AM
Hi all,
As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.
Thanks,
Jeff
02-24-2023 12:30 PM
From my perspective you’ve fixed the defect.