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Nest wifi crawling to a stop every night

Anonymous
Not applicable

I wish i had seen the  reviews before i spend $500 on 5 of these useless paperweights that Sundar Pichai calls  Nest wifi router and points.

What in the world ?

Nothing works.... So much for google being an engineering giant. These things are useless. I cant even return them

 

Anyone solve the Nest wifi connectivity issues?

 

4 REPLIES 4

ArvindAgarwalla
Community Member

Pls go thru the long list of posts on this issue / distilled as follows
1. Google lost a lawsuit to SONOS and released an update late 2019 to remove the offending code
2. This update resulted in random and intermittent WiFi going offline (same as you mentioned)
3. The Google Community Expert has been posting every month or so that they are looking into the matter, but that is all we hear from Google (which is shameful)
4. Many users have tried Factory Reset etc (I have too) but to no avail
5. I had a Google Nest Router + 3 Nest Points and yesterday spent USD 400 to buy the Linksys Atlas Pro 6 (3 Pack) and have put the Google Nest (1+4) into cold storage (what a waste of USD 600)
6. The situation is exasperating and Google is showing their true colours as an IT behemoth

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. I'm sorry to hear that you're having issues with your Google Nest Wifi. I'd love to know more about this. Could you tell us more about what's happening? What connectivity issues are you experiencing?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff