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New google wifi

LMJ
Community Member

Could someone walk me through deleting my old google Wi-Fi and help me install me new google Wi-Fi. I know nothing about how to do this! 
thank you

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi LMJ,

 

Thanks for reaching out. Before setting up your new Google Wifi devices, you would need to remove the existing network in your Google Home app.  To do this, please follow the steps below:

 

  1. Open the Google Home app .
  2. Tap Wi-Fi Settings Factory reset network OK.

 

Once done, you could set up your Google Wifi by following the steps on this link.

 

Let us know how it goes.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi LMJ,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff