Next Wifi Pro - weak connection when wired

[rattaom]

Hi all-

I have 4 Nest Wifi Pro's in my house, all connected over a wired backhaul. One of them is stating a weak connection through the home app even though it's wired??? Any idea why this is happening and what options I have?

Thx

[MichaelP]

Hello @rattaom 

Can you confirm the connection type indicated for that secondary unit shows as "wired" in the Google Home app?

Can you also confirm the secondary units are connected into the primary unit's LAN Ethernet port through an unmanaged Ethernet switch (or switches)?

If so, then running a mesh test may still report a "weak" connection for a secondary when its Ethernet connection is only managing to negotiate and maintain 100Mbps rather than the expected 1Gbps connectivity. I would double-check the cabling and switch port feeding that secondary.

[rattaom]

Hi-

Yes, confirmed it's worked and using an unmanaged switch. I have multiple nodes with the same set up, but only this ones shows weak. Will look at cabling and try new ones to see if it resolves. 

Thx

[AbigailF]

Hey folks, 

Thanks for lending a hand, @MichaelP.
@rattaom, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[AbigailF]

Hello rattaom,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[AbigailF]

Hi rattaom,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers, 
Abi